Complaints about whether you've been treated fairly by your Insurance Agent, Broker, Adjuster or Insurance Company
Alberta Treasury Board and Finance and the Alberta Insurance Council work together to ensure consumers are protected and insurance companies, insurance adjusters and insurance agents or brokers operate at the highest standards. Please note that these offices do not formally arbitrate or settle claims.
- For concerns regarding the market conduct or licensing of an agent, broker or an adjuster:
Contact the Alberta Insurance Council (AIC).
- For concerns regarding the market conduct of an insurance company:
Contact the Alberta Superintendent of Insurance.