Information for Consumers

Insurance Consumer Complaint Process

Click on one of the links below for specific information.

Do you have a complaint about the resolution of your claim or your insurance policy?

Do you want to learn about the dispute resolution process for when you and your insurer cannot agree how to settle a claim?

Do you have concerns about whether you’ve been treated fairly by your agent, broker, adjuster or insurance company?

Are you looking for more information about insurance from the industry?

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Page last updated:  January 18, 2017